At mapleROO, we are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains what information we collect, how we use it, and how we protect your data when you use our website or purchase our products. By using the mapleROO website, you agree to the practices outlined in this policy.

We collect several types of information to ensure the best experience for our customers:

• Personal Information : When you make a purchase or create an account, we collect information such as your name, email, shipping and billing addresses, and payment details. We use this information to process transactions and communicate with you about your orders.
• Technical Information : As you browse our website, we may automatically collect information such as your IP address, browser type, access times, and device information. This helps us improve site functionality and monitor usage patterns.
• Transaction Data : We retain details about your purchases, including the products you buy and transaction history, to provide customer support and ensure product satisfaction.

We use your information for the following purposes:

• Order Fulfillment :To process and fulfill your orders, including shipping, handling returns, and communicating with you about your purchases.
• Customer Support : To address inquiries, resolve issues, and provide support related to your orders or account.
• Improvement of Services :To understand how our customers use our website and improve our products, services, and customer experience.
• Marketing Communications :With your consent, we may send you promotional emails about new products, offers, or updates. You can unsubscribe from these emails at any time.
• Analytics and Personalization :We may analyze data on website usage to personalize your experience, improve product offerings, and make targeted recommendations.

Obtaining Consent : By providing us with personal information to complete a transaction, you consent to our collection and use of your data for that purpose. If we need your information for a secondary purpose, such as marketing, we will ask for your express consent.

Withdrawing Consent :You may withdraw consent for us to contact you or to continue collecting, using, or sharing your data at any time by contacting us at info@mapleroo.au.

We will not share, sell, or lease your personal data to third parties, except in the following situations:

Service Providers :We may share data with trusted third-party service providers that assist in processing orders, payments, or delivery. These providers will only use your information as needed to perform specific services on our behalf.

Legal Obligations :We may disclose your information if required by law or to protect mapleROO’s legal interests.

Our website may contain links to external sites. This Privacy Policy applies only to mapleROO’s website, so we encourage you to review the privacy policies of any third- party sites you visit.

We take security seriously and implement reasonable measures to protect your personal data. This includes the use of encryption, secure servers, and industry-standard practices to safeguard against unauthorized access, use, or disclosure. While we strive to keep your data secure, no method of transmission over the Internet is completely secure, so please
be cautious.

We use cookies to improve your browsing experience and analyze website usage. Cookies help us remember your preferences and tailor our website to better meet your needs. You can choose to disable cookies through your browser settings, though this may impact site functionality.

We retain your personal data only as long as necessary for the purposes outlined in this policy, or as required by law. If you no longer wish for us to keep your data, you may request its deletion, subject to legal retention requirements.

You have the right to access, correct, update, or delete your personal information. To exercise these rights, please contact us at info@mapleroo.au. Please note that some data may need to be retained for legal or administrative purposes.

mapleROO reserves the right to modify this Privacy Policy at any time. Updates will be posted on this page, and significant changes will be communicated to you via email or through our website. By continuing to use our services after changes are posted, you agree to the revised policy.

If you have questions about this Privacy Policy or wish to exercise your rights regarding your personal data, please reach out to us at info@mapleroo.au

Last updated :03.02.2025