FAQ - Frequently Asked Questions

1. General Information

mapleROO is a brand specializing in energy sports products crafted from premium Canadian maple syrup and superfoods. Our products are designed to provide athletes with natural, high-quality fuel to enhance performance and support efficient recovery.

mapleROO stands out by offering a complete range of natural sports nutrition products designed for endurance adventurers, not just maple gels. Our lineup includes:

  • 3 flavours of maple gels for quick, natural energy with Himalayan salt, caffeine, and natural ingredients.
  • 3 flavours of waffles for sustained fuel.
  • 2 flavours of electrolyte/ Energy drink mixes to keep athletes hydrated.
  • Soon-to-be-launched more flavours of gel, chewies and protein balls to round out our all-natural offering.

Unlike other brands, our products are crafted with 100% pure Canadian maple syrup and are scientifically developed in partnership with Maple Canada and the University of Canberra. Maple Canada has invested over $15 million in research, ensuring our products deliver optimal energy, endurance, and gut-friendly performance.

We prioritize simple, high-quality ingredients without artificial additives, offering athletes clean, sustainable energy. With our complete range and science-backed formulations, mapleROO provides a unique performance advantage that other brands simply can’t match3

Yes, mapleROO products are designed to benefit athletes of all levels and disciplines. Whether you're a professional athlete or a fitness enthusiast, our comprehensive solutions are crafted to help you maximize your potential and maintain peak health and vitality.

2. Product Details

We source our maple syrup from a global leader based in Canada, celebrated for its unmatched purity and excellence. Our partnership with Maple Canada solidifies our position as a premier provider of maple syrup-based sports nutrition in Australia.

Quick digestion and great taste are essential aspects of mapleROO products for several reasons:
Immediate Energy Release:Quick digestion ensures that the nutrients in mapleROO products are rapidly absorbed into the bloodstream, providing athletes with an immediate
source of energy to fuel their performance during workouts or competitions.

Enhanced Endurance:Products that are quickly digested can help sustain energy levels and prevent fatigue, allowing athletes to maintain peak performance for longer durations.

Optimal Recovery: After intense exercise, the body requires nutrients for efficient recovery and muscle repair. Quick-digesting products can facilitate the delivery of essential nutrients to muscles, promoting faster recovery post-exercise.

Improved Palatability: Great taste is crucial for ensuring that athletes enjoy consuming mapleROO products, leading to better compliance with nutrition plans and consistent
fueling before, during, and after training sessions or events.

Positive Experience: Athletes are more likely to choose products that taste good and are easy to digest, enhancing their overall experience and satisfaction with mapleROO
products.


In summary, the emphasis on quick digestion and great taste in mapleROO products is paramount to provide athletes with immediate energy, sustained performance, optimal recovery, and an enjoyable fueling experience.

In Matt Fitzgerald's book "The New Rules of Marathon and Half-Marathon Nutrition," he suggests that the drinks or gels that taste best and are easiest on the stomach are likely to provide the most benefit. This is because you're more likely to consume and absorb more of these products compared to those that your stomach or taste buds would reject.

3. Usage and Recommendations

For optimal results, take our energy gel 15 minutes before beginning intense activity for an initial energy boost, and continue taking one every 45 minutes during prolonged exercise.

Our products are designed to be quickly absorbed, providing immediate fuel to help sustain energy levels and support endurance throughout your activity.

Our products are shelf-stable and do not require refrigeration. Store them in a cool, dry place, away from direct sunlight. However, if you prefer a cooler texture, feel free to refrigerate your mapleROO gels before use.

Yes, mapleROO products use natural, high-quality ingredients suitable for active children who may need additional energy during sports or other physical activities.

However, our Maple & Coffee flavor contains caffeine, which may not be suitable for young children. We recommend discussing with a healthcare provider if you have concerns about introducing energy products to a child’s diet.

4. Dietary Concerns

Yes, all mapleROO gels are 100% vegan, gluten-free, and free from artificial ingredients. They are crafted from pure Canadian maple syrup and other natural ingredients, making them suitable for various dietary needs.

Our products are formulated with natural ingredients and are free from artificial additives, making them suitable for many dietary preferences. However, please check the product labels for specific allergen information and consult with a healthcare professional if you have any concerns.

MapleROO products are free from common allergens, including dairy, gluten, and nuts. They’re also made in a dedicated nut-free facility, ensuring an extra level of safety for those with nut allergies. However, our products are produced in facilities that may handle other ingredients, so we recommend reviewing our ingredient labels carefully. If you have specific allergy concerns, please consult with a healthcare provider before use.

MapleROO energy products use pure maple syrup, a natural sugar with a slightly lower glycemic index (GI) than regular sugar, which can make it a better option for stable energy in some cases. However, it still contains simple sugars, which can increase blood sugar levels. For people with diabetes, this quick energy source can be helpful during endurance activities if monitored closely. Some people with diabetes choose to use small amounts of maple syrup during high-energy activities to balance energy needs, but individual
requirements vary.

As always, consult your healthcare provider before adding any new energy product to your routine.

5. Shipping and Returns

You can order directly from our website, www.mapleroo.auWe offer various purchase options, including individual packs and our Discovery Pack, which includes 12 gels in our three popular flavors. You’ll also find information on upcoming products and promotions.

6. Retail and Wholesale

mapleROO products are available for purchase on our official website and through select retailers to be confirmed shortly. Stay tuned for updates on new retail partnerships and distribution channels.

7. Sustainability and Partnerships

Yes, sustainability is a core value at mapleROO. Our packaging is 100% recyclable, and we prioritize responsible sourcing practices to reduce our environmental footprint. By choosing mapleROO, you’re supporting products that are not only good for you but also kind to the planet.

8. Community

Follow us on social media for the latest news, product launches, and community events! You can also sign up on our website to receive updates and exclusive content about MapleROO’s journey, training tips, and more.

9. Affiliate Program

You can easily track your sales through our affiliate dashboard. Once you're signed up, you'll have access to a real-time tracking system where you can monitor clicks, conversions, and commissions. This will help you stay updated on your performance and earnings.

Payments are processed on a monthly basis. You will receive your commission within 30 days of the end of each month. Please note that commissions are paid once the sales are confirmed and any returns or cancellations are processed.

No, there is no minimum audience size required to join our affiliate program. Whether you have a small following or a large one, we welcome affiliates who are passionate about our all-natural products and want to share them with their communities.

Affiliates are encouraged to promote our products through authentic channels, but we ask that you avoid misleading or deceptive practices. This includes making false claims about the products or using unauthorized marketing materials. We want to ensure that the integrity of our brand is maintained.

No, there is no upfront purchase required. You can start promoting mapleROO products immediately after signing up for the affiliate program. We provide you with all the tools and resources to promote the products effectively.

Absolutely! We encourage affiliates to promote mapleROO products on social media platforms, blogs, websites, or email newsletters. Be sure to follow any guidelines and use your unique affiliate link when sharing to track your sales.

10. Contact Information

You can stay updated on mapleROO news, product launches, and promotions by following us on social media and subscribing to our newsletter on our website.

Last updated : 24.01.2025

Last updated : 24.01.2025